Third-Party Processors

This document lists the third-party vendors we share personal data with for processing. Each vendor is carefully selected and provided with only the information necessary to perform their services.

Valid from April 11th, 2025

Third-Party Processors

To deliver our services effectively and securely, Clym engages with carefully selected third-party processors who support us in areas such as infrastructure hosting, analytics, customer support, payment processing, and communication.

We regularly review our third-party vendors to ensure they maintain appropriate technical and organizational measures aligned with our own commitments to Security, Confidentiality, and Availability under SOC 2 Type II standards.

1. Google Cloud Platform

https://cloud.google.com

https://policies.google.com/privacy

We utilize Google Cloud Platform as our hosting provider for computing power, networking services, storage services, and as a DNS provider.

2. Sendgrid

1801 California St., Suite 500, Denver, CO 80202, USA

https://sendgrid.com

https://www.twilio.com/en-us/legal/privacy

We use SendGrid as our email provider to send transactional emails, including but not limited to authentication requests, account validation, account registration, and device deactivation.

3. Amazon Web Services, Inc

410 Terry Avenue North, Seattle, WA 98109-5210, USA

https://aws.amazon.com/

https://aws.amazon.com/privacy/?nc1=f_pr

We utilize AWS as one of our hosting providers for computing power, networking services, and storage.

4. Twilio

101 Spear Street, First Floor, San Francisco, CA 94105, USA

https://www.twilio.com/en-us

https://www.twilio.com/en-us/legal/privacy

We implement a double-authentication process via Twilio to secure Clym platform access.

5. HubSpot

2 Canal Park, Cambridge, MA 02141, USA

https://www.hubspot.com/

https://legal.hubspot.com/privacy-policy

We utilize HubSpot to deliver our support services, including both chat and ticketing systems. It is important to note that your business representatives' personal information may be stored on HubSpot as part of our CRM database. If you would like more information on this, please review our Privacy Policy.

6. Open AI

3180 18th Street, San Francisco, CA 94110, USA

https://openai.com/

https://openai.com/security-and-privacy/

OpenAI is used as a SaaS-based solution to support the development and operation of an internal AI assistant via the OpenAI API. The assistant performs various natural language processing tasks such as content generation, summarization, and answering queries. 

7. Intuition Machines, Inc.

https://www.hcaptcha.com/

https://www.hcaptcha.com/privacy

Intuition Machines, Inc. is a provider we use to strengthen the security of our website clym.io and distinguish between human and bot traffic to protect against spam and abuse, also known as hCaptcha solution.

*As Clym grows and adjusts, the list of processors may be periodically reviewed and republished. If you have any questions about this list, please contact us at privacy@clym.io